BOX SUBSCRIPTION TERMS
By purchasing a Subscription TO THE POTION BOX, you agree and acknowledge that your subscription has an initial and recurring payment charge at the then-current subscription rate and you accept responsibility for all recurring charges prior to cancellation, including where applicable, any charges processed by THE POTION BOX Subscriptions after the expiration date of your payment card. You also acknowledge that THE POTION BOX MAY CONTAIN surprise ITEMS, and that you are knowingly buying a box of undisclosed items.
due to the nature of our business, subscriptions cannot be refunded once paid. in the case of damaged merchandise, please contact us at firstname.lastname@example.org and we will be happy to resend your damaged item.
AUTOMATIC RENEWAL TERMS
Your subscription will be automatically renewed on the 15th of each month for successive periods as selected during purchase, and your payment method will automatically be charged for each successive period at the then-current subscription rate until you cancel your subscription renewal.
To cancel your subscription, you must log into your account and follow the cancellation procedures given. If you cancel, your subscription will continue until the end of your current plan, but will not renew. Cancellations must be effected prior to the billing date of the Membership renewal. For MULTI-MONTH Memberships, this means you must cancel before YOUR NEXT billing date. For Annual Memberships, this means you must cancel prior to the billing date for the next annual period (in other words, prior to the next billing date after receipt of your first TWELVE Boxes). Canceling your account does not provide you a refund for any paid boxes, nor does it stop a pending charge. Your cancellation will go into effect for the following billing cycle.
INTERNATIONAL ORDERS + SHIPPING
ALL INTERNATIONAL ORDERS include a customs form and WILL BE SHIPPED VIA USPS BY THE 5TH OF THE MONTH. tracking numbers and shipping receipts will be issued automatically as soon as shipping label is created. AVERAGE international SHIPPING TIME IS 1-3 OR MORE WEEKS. ALL INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ANY DUTIES OR CUSTOMS FEES CHARGED BY YOUR HOME COUNTRY.
for more details regarding subscription terms, please see our faqs!